UAE: Essential New Steps for Departing Residents

Living abroad often involves returning home at some point. While the temptation may be to pack up and leave, it is crucial to address personal matters to avoid unexpected legal consequences in the future. The following are important steps to take before embarking on a new journey:

Closing Bank Accounts and Clearing Credit Cards:

Before leaving the country, it is essential to handle financial matters. Begin the process of closing your bank account by visiting a branch of your bank. The closure procedure usually takes about two months to complete, including shutting down overdrafts, loans, and credit cards. Submit a bank account closure form, along with proper identification such as an Emirates ID or passport. Deactivate any associated chequebooks, debit cards, or credit cards. Request a letter of closure from the bank and ensure sufficient funds are available to cover any fees.

Cancelling Mobile Phone Contracts:

To terminate your mobile phone contract, settle the full recurring charge for the month and any outstanding fees. Upon providing all necessary documents and payment, you should receive confirmation of account closure within 72 hours from du, while Etisalat customers will have their contract closed immediately after payment.

Cancelling Home Broadband:

For Etisalat customers, check with the company regarding cancellation fees by visiting a store, contacting the helpline, or using the app. The cancellation process should start at least 48 hours before leaving the country. Du customers must pay any outstanding fees and a full month’s rental if still within the contracted period. The current month’s rental will be charged on a pro-rata basis.

Disconnecting Water and Electricity:

Before leaving the UAE, ensure that your water and electricity connections are disconnected. The process varies across emirates, so contact the respective authority responsible for water and electricity services. Inform them of your preferred moving out date and how you would like your deposit refunded. Arrange a meter reading and settle the final bill to obtain a letter of closure.

Cancelling Residence Visa:

Prior to departure, it is crucial to cancel your employment visa. Submit your visa to your employer, who will initiate the termination process. Adhere to the required notice period as per UAE labor law.

Clearing Traffic Fines:

Settle any outstanding traffic fines before leaving the country. Contact the relevant driving authority in the respective emirate for payment.

Informing Your Child’s School:

Notify your child’s school in advance of your plans to move out of the country. Some schools in the new country may require a record of their education. Obtain a transfer certificate or record of education from the Minister of Education or school authorities in different emirates, including KHDA, ADEK, or SPEA.

 

By following these steps, departing residents can ensure a smooth exit from the UAE, taking care of essential matters and minimizing potential legal issues in the future.